Why PMTT

7 Reasons to Choose PMTT

Rapid Response Time
A tech will begin working your ticket in 30 minutes or less, guaranteed!
Dedicated Network Administrator
No revolving door technicians. You will have a dedicated technician assigned to your account, so you don’t have to start from scratch on every service call!
Proactive by Design
Our process is built on the concept that we can reduce emergencies by spending dedicated time every month on proactive process that reduce risk and improve your productivity. No more firefighting!
Pay for results, not hours
Our flat fee for unlimited service makes sure you are not paying to fix the same problems over and over again and gets better outcomes for your business.
No long term contracts
No gimmicks, no gotchas. If you are not happy with your service, you can cancel anytime with no penalties. We will provide you with a book of documentation to make the change as painless as possible.
Bulletproof backup
Our unique backup solution included with every service plan will secure your data for 1 year or more and will guarantee you can be up and running in 1 hour, even in the event of total server failure.
Great Service Never Sleeps
We include 24/7 support options for all of our clients, regardless of size or industry guaranteeing you will get help when you need it most
Be at The Forefront of Innovation

TECHNOLOGIES WE USE

Our IT professional services involve extensive knowledge of many current and legacy technologies. Here are some common technologies we support.

Cloud Systems

AWS, AZURE, Google, Microsoft 365 and Office 365, Data Centre Management, Miles Data Centre, etc.

On-premises Systems

HP, Dell, Cisco, Lenovo, Apple, Microsoft, Linux, VMware, IBM, Datto, servers, desktops, laptops, SAN devices, etc.

Phone Systems

8x8 Avaya, Cisco, Microsoft 365 and Office 365, Comcast, Momentum, Nextiva, Votifone, Vonage, FortiVoice, Wave, etc.

Networks

MDF/IDF, ISP, Edge Switching, Firewall, VPN, Network Subnets, Wireless, Wiring, Juniper, Aruba, HP, Cisco, Ubiquiti, Fortinet, Meraki, Extreme, etc.

Delivery Process